The personal information PetAura may collect depends on how you interact with the store. Information may be provided directly by you, collected automatically through store technology or received from service providers that support store operations.

Information you provide may include:

• Name, billing address, shipping address, email address and phone number.
• Order details, selected products, quantities, preferences and transaction-related information.
• Account information if account functionality is available and you choose to create an account.
• Messages, questions, support requests, feedback and other information you choose to send.
• Information submitted when participating in a store feature, survey or promotional communication.

Information collected automatically may include:

• Internet Protocol address, browser type, device type, operating system and approximate location derived from technical information.
• Pages viewed, links selected, referring pages, interaction times and other store-usage information.
• Cookie identifiers, session information and similar technical data used to operate or understand the store.

PetAura may use personal information when reasonably necessary to provide the store, manage customer relationships, support transactions and maintain business operations.

• Process, confirm, prepare, deliver and support orders.
• Provide customer service and respond to product, shipping, payment or account questions.
• Communicate about orders, store updates, service messages or information you request.
• Operate, maintain, personalize and improve the store experience.
• Understand store usage, identify technical issues and evaluate performance.
• Detect, investigate or reduce fraud, abuse, security concerns and prohibited activity.
• Maintain business records, resolve disputes and enforce store terms.
• Meet legal, tax, accounting, regulatory or compliance responsibilities.
• Send marketing communications where permitted and according to available communication choices.

PetAura may combine information collected from different interactions where reasonably appropriate for the purposes described in this policy.

Cookies and similar technologies may store or access information on your device. These technologies can support essential store functions, remember preferences, understand store activity and help evaluate communications or advertising where used.

These technologies may support:

• Shopping-cart, checkout, account and security functions.
• Store preferences, language choices and session continuity.
• Performance measurement, error detection and analytics.
• Understanding how visitors move through products, collections and store pages.
• Marketing measurement or personalized advertising where such tools are enabled.

Browser controls may allow you to block or remove certain cookies. Restricting essential cookies may affect shopping-cart, checkout, account or other store functions. Additional consent or preference controls may be presented where required.

PetAura may disclose personal information to parties that support the store or when disclosure is reasonably necessary for the purposes described in this policy.

• Ecommerce, website, hosting and technical service providers.
• Payment, fraud-prevention and transaction-processing providers.
• Delivery, logistics and order-support providers.
• Analytics, communications, customer-service and marketing providers where used.
• Professional advisers such as legal, accounting, insurance or compliance advisers.
• Government authorities, regulators, courts or other parties when required or permitted by law.
• Parties involved in a business reorganization, financing, merger, acquisition, transfer or similar transaction.

Service providers may receive information only as reasonably needed to perform services, support transactions or satisfy applicable responsibilities.

PetAura may retain personal information for as long as reasonably necessary for the purposes described in this policy, including order support, recordkeeping, dispute resolution, fraud prevention, security and legal or accounting responsibilities.

Retention periods can vary according to the type of information, the reason it was collected, the relationship with the customer and applicable obligations.

PetAura and its service providers may use reasonable administrative, organizational and technical measures to help protect personal information. However, no online transmission, storage method or security measure can be guaranteed to be completely secure.

• Keep account credentials private and use unique passwords where account functionality is available.
• Avoid sending sensitive payment or login information through ordinary email or text messages.
• Contact PetAura if you believe an interaction, message or order request may be suspicious.

Depending on your location and applicable law, you may have rights concerning your personal information. These rights may be subject to identity verification, legal exceptions and limitations.

• Request access to certain personal information PetAura holds about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of certain personal information.
• Request a portable copy of certain information where available.
• Object to or request restriction of certain processing activities.
• Withdraw consent where processing relies on consent.
• Opt out of certain marketing communications.
• Request available choices concerning targeted advertising or certain data disclosures where applicable.
• Submit a complaint to an appropriate privacy authority where that right is available.

To submit a privacy request, contact PetAura using the details at the end of this policy. PetAura may request reasonable information to confirm identity and understand the request.

Children

PetAura is intended for adult shoppers and is not designed to knowingly collect personal information from children where prohibited by applicable law. A parent or guardian who believes a child has provided personal information may contact PetAura to request review of the information.

International processing

PetAura and its service providers may process or store personal information in locations outside the place where you live. Privacy and data-protection rules may differ between locations.

Where required, appropriate measures may be used to support lawful international transfers and the protection of personal information.

PetAura may update this Privacy Policy to reflect changes in store operations, technology, services, legal requirements or privacy practices. The updated version will display a revised date when posted.

Questions, concerns and privacy requests can be sent using the contact information below:

• Email: info@petaura.lat
• Phone: 8125550172
• Address: 2710 N 12th St Terre Haute IN 47804

Please describe the request clearly and avoid including full payment-card numbers, security codes, passwords or one-time verification codes.